Resume
Tom Voss — Systems Architect / Senior Platform Engineer
Summary
Systems architect and senior hands-on engineer with deep experience designing, building, and operating production software, internal platforms, integrations, cloud infrastructure, and operational systems. Long-term owner of business-critical systems across applications, APIs, data pipelines, ERP workflows, hybrid infrastructure, and developer-facing platforms, with a record of delivering measurable operational, cost, and resilience improvements.
Core Strengths
Systems ArchitecturePlatform EngineeringProduction OperationsFull-Stack SystemsCloud & Hybrid InfrastructureDistributed SystemsInternal ToolsERP & Business IntegrationsData PipelinesOperational ResilienceEdge ComputingAI-Assisted WorkflowsCost OptimizationNetwork Security
Selected Impact
- Centralized operational workflows across accounting, product, sales, and operations teams, replacing disconnected manual processes
- Reduced operational dependence on direct database access and spreadsheet-driven processes across the business
- Standardized pricing and margin controls, accelerating quoting workflows and reducing manual pricing errors
- Automated internal workflows saving approximately 50+ hours per month across departments
- Reduced network costs by approximately $75,000 annually through infrastructure redesign
- Reduced telecom costs by approximately $50,000 annually through contract and architecture optimization
- Restored critical business operations within 48 hours following a catastrophic ransomware incident
- Enabled enterprise procurement workflows for large business customers through cXML, Ariba, and Coupa integrations
- Improved content scalability and search visibility through production AI-assisted content workflows
- Published a vendor-neutral specification and tooling ecosystem for machine-readable web service operational state
Technical Stack
Languages
JavaScript / TypeScriptSQLPHPJavaC#
Frameworks & Libraries
Next.jsReactHonoTailwind CSSAuth.jsPayload CMS
Cloud & Infrastructure
AWS (EC2, VPC, IAM, Lambda, API Gateway, CloudFront)Cloudflare (Workers, D1, R2, Durable Objects)
Databases
MySQLSQL ServerSQLiteDynamoDB
Runtime & Systems
LinuxWindows ServerActive DirectoryNginxApacheTomcatsystemd
Integrations & Domains
REST APIsWebhooksOAuthSAMLStripeEDI (cXML, X12)ERP IntegrationDistributed SystemsEdge Computing
Experience
Systems Architect / Senior Software Engineer
Voss Lighting
1999 – Present
Designed, built, and operated internal platforms, integrations, infrastructure, and business-critical systems supporting multi-location operations across applications, data, ERP workflows, cloud infrastructure, and operational teams.
- Built and operated VossLink, an internal operations platform supporting daily workflows, automation, reporting, pricing, and operational tooling across the business
- Developed a modern Next.js and Payload CMS marketing platform for VossLighting.com, including structured content workflows and AI-assisted localized content generation
- Built pricing automation that standardized margin controls, accelerated quoting, and replaced manual pricing workflows
- Designed and implemented enterprise procurement and EDI integrations including cXML, Ariba, and Coupa
- Led infrastructure modernization from on-premises systems to AWS, including application migration, hybrid networking, security, backups, monitoring, and cost optimization
- Designed hybrid site-to-site VPN architecture connecting 16 business locations to AWS for secure, resilient connectivity
- Led end-to-end ransomware recovery, rebuilding core infrastructure and restoring business operations within 48 hours
- Reduced network costs by approximately $75,000 annually through infrastructure redesign while improving performance and reliability
- Reduced telecom costs by approximately $50,000 annually through contract and architecture optimization
- Automated internal workflows saving approximately 50+ hours per month across departments
- Migrated help desk operations from Help Scout to self-hosted FreeScout and built support workflow automation around customer communication
Selected Projects
WaitFor— Event coordination platform for asynchronous workflows, operational messaging, and AI-agent interactionsOpen Operational State— Operational state specification and tooling for machine-readable service health and statusVossLink Internal Operations Platform— Internal operations platform integrating ERP workflows, automation, reporting, and operational tooling across the businessVossLighting.com Marketing Platform— Production marketing website rebuilt into a modern lead-generation platform with structured content managementEnterprise Procurement & EDI Integrations— B2B procurement and integration systems connecting ERP workflows with enterprise customer purchasing platformsAWS Migration & Infrastructure Modernization— Hybrid infrastructure modernization involving AWS migration, networking redesign, and operational consolidation
Certifications
Cisco Certified Entry Networking Technician (CCENT, expired)
Microsoft Certified Systems Engineer: Windows 2000 (MCSE)
Education
University of Nebraska – Lincoln
Computer Engineering (coursework)