Resume
Tom Voss — Senior Software Engineer / Systems Architect
St. Louis, Missouri · Central Time · Remote, Hybrid, or On-site · U.S. Citizen — No Sponsorship Required
Summary
Senior software engineer and systems architect with deep experience designing, building, and operating production software, internal platforms, integrations, cloud infrastructure, and operational systems. Long-term owner of business-critical systems across applications, APIs, data pipelines, ERP workflows, hybrid infrastructure, and developer-facing platforms, with a record of delivering measurable operational, cost, and resilience improvements.
Core Strengths
Selected Impact
- Automated internal workflows saving approximately 50+ hours per month across departments
- Achieved measured sub-50ms typical lookup latency with bounded worst-case latency under sustained production-path testing
- Migrated from Magento 2.3 to Next.js RSC, reducing JavaScript payload by ~8–10x and achieving sub-second time to first byte
- Enabled enterprise procurement workflows for large business customers through cXML, Ariba, and Coupa integrations
- Restored critical business operations within 48 hours following a catastrophic ransomware incident
- Reduced network costs by approximately $75,000 annually through infrastructure redesign
Technical Stack
Languages
Frameworks & Libraries
Cloud & Infrastructure
Databases
Runtime & Systems
Integrations & Domains
Operations & Reliability
Experience
Senior Software Engineer / Systems Architect
Voss Lighting
March 1999 – Present
Long-term systems and software engineer, progressing from hands-on engineering (1999–2012) into IT Director responsibilities, then deliberately returning to a senior hands-on individual-contributor role as Senior Software Engineer / Systems Architect. Designed, built, and operated internal platforms, integrations, infrastructure, and business-critical systems supporting multi-location operations across applications, data, ERP workflows, cloud infrastructure, and operational teams.
- Built and operated VossLink, an internal operations platform supporting daily workflows, automation, reporting, pricing, and operational tooling across the business
- Developed a modern Next.js and Payload CMS marketing platform for VossLighting.com, including structured content workflows and AI-assisted localized content generation
- Built pricing automation that standardized margin controls, accelerated quoting, and replaced manual pricing workflows
- Designed and implemented enterprise procurement and EDI integrations including cXML, Ariba, and Coupa
- Led infrastructure modernization from on-premises systems to AWS, including application migration, hybrid networking, security, backups, monitoring, and cost optimization
- Designed hybrid site-to-site VPN architecture connecting 16 business locations to AWS for secure, resilient connectivity
- Led end-to-end ransomware recovery, rebuilding core infrastructure and restoring business operations within 48 hours
- Reduced network costs by approximately $75,000 annually through infrastructure redesign while improving performance and reliability
- Reduced telecom costs by approximately $50,000 annually through contract and architecture optimization
- Automated internal workflows saving approximately 50+ hours per month across departments
- Migrated help desk operations from Help Scout to self-hosted FreeScout and built support workflow automation around customer communication
Selected Projects
Infrastructure Foundations
Microsoft Certified Systems Engineer (MCSE) · Cisco Certified Entry Networking Technician (CCENT)
Education
University of Nebraska – Lincoln
Computer Engineering (coursework)